Renting should be clear from the first viewing
You will always know what happens next, what is needed from you and who is dealing with your property.
Homes available to rent
The tenant journey
- 01
Search
Browse homes to rent with clear rent, deposit and availability information.
- 02
Book a viewing
Request a time online. We confirm, usually the same working day.
- 03
Apply
One structured application — your Tenant Passport — provided once.
- 04
Referencing
Identity, income, affordability and rental history, with clear status updates.
- 05
Move in
Tenancy agreement, deposit protection, inventory and keys, all documented.
- 06
Live there
Report repairs online, see case progress and speak to a named Property Manager.
What you will not be charged
We do not charge tenants application, referencing, check-in, renewal or inventory fees. Only payments permitted by law — such as rent, a tenancy deposit and a holding deposit — can apply, and any that do will be set out in writing before you commit.
- No application fees
- No referencing fees
- No check-in fees
- No renewal fees
- No inventory fees
Tenant questions
Tenant questions
In an emergency
If there is an immediate risk to life or property — gas, fire, flooding or a serious electrical fault — contact the emergency services or the relevant emergency utility number first, then tell us so we can act.